Although The Service Was Quite Bad, This Nice Couple Tipped Anyway! Their Reason Is Pretty Awesome…


We’ve all run into bad service at a restaurant. It’s easy to get upset and blame it all on the server, but oftentimes, the server is working really hard to handle multiple tables with little to no help.

One couple in Iowa recognized this, and decided to give their waiter a very generous tip of $100 to show their understanding.

Makenzie and Steven Schultz experienced ‘pretty terrible’ service when they dined at Kazoku Sushi in Cedar Rapids one night. They had to wait 20 minutes just to get their waters, 40 minutes to get their appetizer, and over an hour for their main entree.

However, as Makenzie wrote in a Facebook post, “It was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle!”

She and Steven recognized themselves in their sever. “As I sat there and watched him run back & forth and apologize for the wait, I said to Steven… Wow, this used to be us. Waiting tables. I don’t miss it at all and I never loved that job.” That’s when the couple had the idea to give the server a big tip. “Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service.” They left a $100 tip for their bill of $66, writing on the receipt, “We’ve both been in your shoes. Paying it forward.

Makenzie posted a picture of the receipt to Facebook as well. She wrote, “I’m just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from.”

We love it!

Contact | Privacy